Privacy Policy

Privacy Overview

Firedancer Software (“we”) are committed to protecting and respecting your privacy.

The following policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We May Collect From You

We may collect and process any information that you provide to us, whether through web forms, email, or other forms of contact. We may also ask you for information when you report a problem with our website or any software we provide through our website. Also note that a record of all such correspondence may be kept by us.

If you are under 18, you must ensure you obtain your parent/guardian’s consent before providing your personal information to us. Unless you are able to provide verifiable evidence of this consent, you must not provide us with such personal information.

Where We Store Your Personal Data

Information you provide to us may be stored in one (or more) places including the secure servers on which our website is hosted and on our own local network. Where data is held in a third-party owned location, please see the corresponding privacy notices for each service. Information held within our own network is only accessible by us.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us via our website or any other medium; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to hold your data securely and prevent unauthorised access.

Uses Made of the Information

We use information held about you in the following ways:

  • To ensure that content from our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Customers may at times be contacted by us via electronic means (e-mail) with information about goods and services similar to those which you have previously requested from us.

Disclosure of Your Information

We may disclose your personal information to third parties if we are under a duty to disclose such data in order to comply with any legal obligation, or in order to enforce or apply our terms of use; or to protect the rights, property, or safety of Firedancer Software, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

Statistical information may also be passed on to third parties. In such situations, statistical data that is passed on can in no way be used to identify an individual, company or location.


This site, as well as third parties such as (but not limited to) Facebook and Google, may place and read cookies in your browser or make use of web beacons. The data gathered by cookies specifically placed by this site (more specifically by WordPress itself) are used solely as a convenient way to remember and auto-populate your details should you leave a comment or login while browsing this site. Data used by third party cookies and web beacons are covered by their own privacy policies.

Your Rights

You have the right to request the removal of any or all of your data held by us. Where data is required by law to be kept by us (for example credit card transaction records), such information will not be destroyed until such a time as it is no longer required by law. Otherwise, any such data requested to be removed shall be removed as soon as possible.

External Links

Our website or communications with you may, from time to time, contain links to and from the websites of any partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and conditions of use, and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page, so please check it from time to time.

If you have any questions/comments about privacy, you should contact us.